EVENT ROOM FEES
The room fee will be determined by availability and based upon minimum food and beverage requirements for the number of guests and space required. A room set-up and/or conversion fee will be applied for certain floor plans on large events.
SERVICE CHARGES & SALES TAX
All food, beverage, a/v equipment, room rentals, floral, rental equipment and any other inside or outside services provided and arranged for by Rock Creek, are subject to a 22% service fee and 8.75% IL Sales Tax.
GRATUITIES
Gratuities are never expected but always appreciated. Gratuities are at the client’s discretion and are not a part of the 22% service fee, which covers the hourly rate of pay for our kitchen, bar and service staff.
DEPOSITS & PAYMENTS
A deposit of 25% of the minimum food and beverage revenue requirement is due with your signed contract. Any additional payments due will be noted on the contract. Company or personal checks will not be accepted for payments. Payment is due in full at the completion of the event. Deposit amount will be deducted from final charge. All deposits are non-refundable and non-negotiable. We accept VISA, MASTERCARD, AMERICAN EXPRESS & DISCOVER.
START & END TIMES
All events must have designated start and end times. We cannot extend beyond a four-hour open bar time.
GUEST COUNTS
Minimum guaranteed attendance must be received no later than 72 hours prior to the event. Guaranteed attendance cannot be decreased once it has been established. Client will be charged for the guaranteed guest count or actual count whichever is greater. Prices and menu items are subject to change without notice, usually due to availability of product.
VENUE NOTES
Deliveries by sub vendors (DJ’s, Florists, Specialty Cakes, Designers etc.) must be scheduled with one of our sales and event planners who will direct them on where to load in and load out. You may also drop off any event related décor, place cards, giveaways, etc. the day prior to your event if arranged in advance with your event planner.
All floral centerpieces, design elements, gifts or other personal items must be removed at the end of the event. We are not able to store anything except specialty linens which must be picked up by the linen company the day after your event or on Monday if your event is a Friday or Saturday.
